Here's how to print a test page using a Mac ®. Have a great the printer is printing the test page properly, this could an issue with the printer driver.These instructions are for a Windows computer. Update the firmware for the printer using this link. and download the Full Feature Software and Driver. If you see it Click on it and click Remove at the bottomġ1.) Select Apply and Ok on the Print Server Properties windows (Note: there is a space in between "printui.exe" and "/s")ĩ.) Look for HP Printer driver. If you see it listed right-click on it and choose `Delete' or `Remove Device'Ħ.) Open up the run command with the "Windows key + R" key combo.ħ.) Type printui.exe /s and click Ok. If the issue persists, I recommend you delete the driver at the root level and Install the drivers, follow the steps below:ġ.) In Windows, search for and open Programs and featuresĤ.) In Windows, search for and open Devices and printersĥ.) In the Devices and Printers windows look for your HP printer. Have a great printing from a different Browser or Application and check if you are facing the same issue. If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudosbuttons, that'll help us and others see that we've got the answers! If the issue persists, delete the printer driver and try printing using the Windows Built-in Print Driver.Ĭlick here: for Installing and Using the Windows Built-in Print Driver. If a screen prompts you to make your printer the default printer, click Yes. If a screen prompts you to turn on printer updates, click Yes. If there is a connection problem, follow the instructions in HP Print and Scan Doctor. If your printer is not in the list, turn it off and on and then click Retry. Once HP Print and Scan Doctor opens, click Start, and then select your printer. Run HPPSdr.exe from the download location on your computer. Use HP Print and Scan Doctor to check the driver.ĭownload a special version of HP Print and Scan Doctor. HP Instant the printer is printing the test page properly, this could an issue with the printer driver.
Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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